Customer Management System

WaviatorErp Customer Relationship Management

A CRM system gives everyone — from sales, customer service, business development, recruiting, marketing, or any other line of business — a better way to manage the external interactions and relationships that drive success. A CRM tool lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location — and make information about every customer interaction available to anyone at your company who might need it. A customer management system is a piece of technology for keeping track of all the interactions and relationships your business has with current and potential clients. Improving business relationships is the simple objective. Companies can improve profitability, process efficiency, and client retention using a CRM system.


  • You can get a good picture of your customers with a CRM system. An easy-to-use, customizable dashboard lets you see everything in one place. It can tell you about a client's previous interactions with you, the status of their orders, any unresolved customer support issues, and more.
  • A CRM system, a tool that aids in contact management, sales management, productivity, and other areas, is what most people mean when they mention CRM.
  • With the aid of a Waviator solution, you can concentrate on the relationships that your business has with specific people, such as clients, service users, employees, or suppliers, over the course of the relationship's lifecycle. This includes attracting new clients, earning their business, and providing ongoing support and other services.


  • A single timeline with all consumer information
  • Accept queries from anywhere and respond in one thread.
  • Additionally, a CRM platform can be linked to other enterprise applications that support the growth of client relationships. In order to give you a genuine 360-degree perspective of your customer.
  • Today's CRM solutions are more open and can interact with your preferred business tools, such as document signing, accounting and billing, and surveys.

Here are some ways a Customer Relationship Management might benefit your company now.